Professional Services Engineer – UK & Ireland

We are seeking ambitious self-starters to join the UK Professional Services team. This is an exciting and challenging opportunity to work with some of the largest companies in the world and be part of a small, dynamic and highly-successful team.

The Professional Services Engineer will have the following responsibilities:

  • Lead successful implementations in large, strategic accounts
  • Manage the technical relationship with the customer; acting as a conduit into other areas of the business such as; development, product management and sales
  • Understand current requirements and processes; identifying additional opportunity within the account

CyberArk’s accounts in the UK are predominantly large enterprises which include many of the FTSE 100. Our UK head office is located in London (SE1). CyberArk® Software is a global information security company that specialises in protecting and managing privileged users, applications and sensitive information to improve compliance, productivity and protect organizations against insider threats and advanced external threats.

Key Responsibilities:

  • Lead and manage the successful implementations of CyberArk solutions at strategic customers
  • Provide best practice and consulting services
  • Understand and ensure successful delivery of the customers objectives
  • Work with the Account Manager to identify new opportunities in the account
  • Provide trusted expertise to the customers

The role will initially involve working on a major implementation project within a global financial organization. Responsibilities will then evolve into leading several projects across a similar client base.


  • Excellent client-facing skills
  • Excellent writing and communication skills
  • Strong attention to detail
  • Strong hands-on technical abilities
  • Willing/excited to work in a fast-paced, but sometimes intense environment
  • Strong computer literacy and/or the comfort, ability and desire to advance technically
  • Strong understanding of Information Security in various environments

Position Requirements:

  • Very motivated team player that takes initiative
  • Creative and original thinker
  • 2+ years as a professional services engineer with a software vendor or a security reseller
  • Implementation experience at enterprise level organizations
  • Ability to work and travel within the UK – predominantly London. There will be occasional requirements to travel outside of the UK
  • In-depth, demonstrable knowledge of information security (or appetite to learn)
  • Ability to keep track of numerous detail-intensive, interdependent tasks and ensure their accurate completion
  • Ability to conduct technical presentations
  • Mastery of Windows Operating Systems and environments, IIS and LDAP
  • Experience with UNIX/Linux
  • Basic knowledge in computer networks
  • Experience with the following technologies: IDM, SSO, SIEM, Application Servers, Authentication Products and Ticketing System (advantage)
  • Bachelor’s Degree in Computer Science (advantage)
  • Experience with MySQL, SQL and Oracle databases (advantage)


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CyberArk provides equal opportunities in employment, development, and advancement to all employees, applicants for employment and all qualified persons without regard to race, color, sex, pregnancy, age, religion, national origin, ancestry, sexual orientation, gender identity, physical or mental disability, veteran status, military service, application for military service, genetic information, or any other characteristic protected under federal and applicable state law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.