Online Support

CyberArk Customer Community
The CyberArk Customer Community is the new online support system. CyberArk customers are encouraged to use the Online Support Center to tap into our advanced electronic support system. At the Customer Community, you will be able to review all of your support cases, submit new cases, and search CyberArk’s knowledge base.

Note: If you have not yet received credentials for the Customer Community, please email us at

Access the CyberArk Customer Community

CyberArk Self-Service Portal
Please access our old Self-Service portal to review your existing cases and to search CyberArk knowledge base.

Note: This service will be retired on Dec. 31, 2016. 

Access the CyberArk Support Center

You may request a technical support account by emailing