CyberArk’s Technical Support offerings are focused on helping our clients consistently achieve rapid and sustainable results when utilizing our privileged account security solutions. Our Support options include: Maintenance Programs that give you flexible access to the CyberArk Support Team A Technical Community to log cases and gain an immediate overview of all your cases and inquiries A Support Vault, which is a digital vault for storing and sharing information about CyberArk products and services Behind the scenes, all our Support offerings are backed by a dedicated staff of support engineers and customer service managers who are committed to helping you realize the greatest value, performance and results with CyberArk. Request a technical support account by emailing [email protected].
For support by phone: Support Hotline – North America, South America, Latin America Business hours (8AM-5PM Eastern Standard Time) 1-888-808-9005 Off hours (Maintenance Plus 24×7) – US Toll Free: 1-844-537-7700 – Americas: +1-617-965-1544 ext. 2, press 2 at the prompt to submit a critical case Support Hotline – EMEA, APAC Tel: +44-203-728-7074 +65-6460-4254 +972-3-918-0011 1300 182 096 (Australia)