{"id":134321,"date":"2022-09-14T10:55:12","date_gmt":"2022-09-14T14:55:12","guid":{"rendered":"https:\/\/www.cyberark.com\/services-support\/supporto-tecnico\/"},"modified":"2024-02-05T02:33:54","modified_gmt":"2024-02-05T07:33:54","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.cyberark.com\/it\/services-support\/technical-support\/","title":{"rendered":"Supporto tecnico"},"content":{"rendered":"

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Supporto tecnico<\/h1>\n

Mantieni operative le tue soluzioni CyberArk con il supporto live, il blog per la risoluzione dei problemi, i video, i forum della community e altro ancora.<\/h2>\n

[\/vc_column_text][vc_btn title=”Contatta il Supporto tecnico” style=”custom” custom_background=”” custom_text=”” shape=”square” link=”url:https%3A%2F%2Fwww.cyberark.com%2Fit%2Fservices-support%2Ftechnical-support-contact%2F|” el_class=”cybv2-button-solid”][\/vc_column][vc_column width=”1\/2″ el_class=”column-2″][vc_column_text]\"Technical[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”cybv2 cybv2-pad-top text-md-center”][vc_column][vc_column_text]<\/p>\n

Team di supporto globale<\/h2>\n

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Ottieni supporto dove e quando ne hai bisogno.<\/h5>\n

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Servizi di supporto<\/h4>\n

I prodotti CyberArk proteggono le tue risorse pi\u00f9 sensibili e di alto valore. Supportare i tuoi obiettivi di sicurezza delle identit\u00e0 \u00e8 la nostra priorit\u00e0 assoluta. Offriamo un servizio 24\/7 per problemi ad alta priorit\u00e0 a tutti i clienti con risorse in dieci paesi e in tutti i continenti.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”cybv2 cybv2-pad-top overview-hz”][vc_column width=”1\/4″ el_class=”head-box”][vc_column_text]<\/p>\n

Risorse<\/h3>\n

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Supporto multicanale<\/h4>\n

Ottieni supporto tramite e-mail, telefono o i tuoi colleghi della community CyberArk.[\/vc_column_text][vc_column_text el_class=”link-arrow-right”]Contatta il supporto<\/a><\/i>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”cta-box” width=”5\/12″ offset=”vc_col-sm-offset-1″][vc_column_text]\"Self-Service<\/a>[\/vc_column_text][vc_column_text css=”.vc_custom_1698992436205{padding-bottom: 20px !important;}”]<\/p>\n

Risorse self-service<\/h4>\n

Risolvi i problemi, mantieni il passo con le best practice o ottimizza le configurazioni.[\/vc_column_text][vc_column_text el_class=”link-arrow-right”]Vai alla Technical Community<\/a><\/i>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”cta-box” width=”5\/12″][vc_column_text]\"FAQ[\/vc_column_text][vc_column_text css=”.vc_custom_1627487870500{padding-bottom: 20px !important;}”]<\/p>\n

FAQ del Supporto<\/h4>\n

Scopri tutto: da come vengono classificati i problemi di supporto a quali sono le informazioni necessarie per aprire i casi.[\/vc_column_text][vc_column_text el_class=”link-arrow-right”]FAQ del Supporto<\/a><\/i>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”cta-box” width=”5\/12″ offset=”vc_col-sm-offset-1″][vc_column_text]\"Documentation[\/vc_column_text][vc_column_text css=”.vc_custom_1698992445601{padding-bottom: 20px !important;}”]<\/p>\n

Documenti CyberArk<\/h4>\n

Accedi a tutte le informazioni di prodotto su best practice di implementazione e sicurezza.[\/vc_column_text][vc_column_text el_class=”link-arrow-right”]Scopri ora<\/a><\/i>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”cybv2-pad cybv2 cybv2-background-oval tour”][vc_column][vc_row_inner el_class=”cyb-center”][vc_column_inner el_class=”cyb-pad-btm”][vc_column_text el_class=”left-mobile”]<\/p>\n

Offerte di supporto tecnico<\/h3>\n

Siamo a tua disposizione per aiutarti a garantire prestazioni ottimali delle tue soluzioni CyberArk.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_tta_tour shape=”square” active_section=”1″ css_animation=”none”][vc_tta_section i_position=”right” i_icon_fontawesome=”fas fa-chevron-circle-down” add_icon=”true” title=”Supporto globale 24\/7″ tab_id=”24-7″][vc_row_inner el_class=”cybv2″][vc_column_inner offset=”vc_col-md-offset-1 vc_col-md-4″][vc_column_text]<\/p>\n

Supporto globale 24\/7<\/h4>\n

Tutti i clienti CyberArk hanno accesso al supporto 24\/7 in tutti i continenti per problemi critici e gravi. Scopri di pi\u00f9 sui Service Level Agreement e su come CyberArk classifica i problemi di supporto nelle FAQ sull’assistenza e nel tuo accordo di manutenzione e supporto.[\/vc_column_text][vc_column_text el_class=”link-arrow-right”]FAQ del Supporto<\/a><\/i>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=”vc_col-md-offset-1 vc_col-md-6 vc_col-sm-offset-0″][vc_column_text]\"24\/7[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section i_position=”right” i_icon_fontawesome=”fas fa-chevron-circle-down” add_icon=”true” title=”Supporto multilingue” tab_id=”Multi-lingual”][vc_row_inner el_class=”cybv2″][vc_column_inner offset=”vc_col-md-offset-1 vc_col-md-4″][vc_column_text]<\/p>\n

Supporto multilingue<\/h4>\n

Il supporto tecnico CyberArk include ingegneri con sede in 10 paesi diversi e in tutti i continenti. I clienti CyberArk possono ricevere assistenza in inglese, spagnolo, ebraico (durante l’orario di lavoro) e altro ancora.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=”vc_col-md-offset-1 vc_col-md-6″][vc_column_text]\"Multi-Lingual[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section i_position=”right” i_icon_fontawesome=”fas fa-chevron-circle-down” add_icon=”true” title=”Protezione completa” tab_id=”full-protection”][vc_row_inner el_class=”cybv2″][vc_column_inner offset=”vc_col-md-offset-1 vc_col-md-4″][vc_column_text]<\/p>\n

Protezione completa<\/h4>\n

Le soluzioni CyberArk proteggono i sistemi e le informazioni pi\u00f9 sensibili delle aziende. Scopri i parametri e le autorizzazioni concesse agli utenti con accesso di sola lettura e agli utenti con accesso completo.[\/vc_column_text][vc_column_text el_class=”link-arrow-right”]FAQ del Supporto<\/a><\/i>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=”vc_col-md-offset-1 vc_col-md-6″][vc_column_text]\"Full[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section i_position=”right” i_icon_fontawesome=”fas fa-chevron-circle-down” add_icon=”true” title=”Distribuzione delle informazioni” tab_id=”information-distribution”][vc_row_inner el_class=”cybv2″][vc_column_inner offset=”vc_col-md-offset-1 vc_col-md-4″][vc_column_text]<\/p>\n

Distribuzione delle informazioni<\/h4>\n

I clienti vengono automaticamente iscritti all’Elenco e-mail del Supporto tecnico, che include aggiornamenti sulle nuove versioni, sulle patch e molto altro ancora. I clienti possono approfittare dell’adesione alla community CyberArk di esperti in materia, partner e utenti.[\/vc_column_text][vc_column_text el_class=”link-arrow-right”]Vai alla Community<\/a><\/i>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=”vc_col-md-offset-1 vc_col-md-6″][vc_column_text]\"Technical[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tour][vc_raw_js]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[\/vc_raw_js][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_class=”cybv2 cyberark-blueprint dark”][vc_column width=”1\/4″][vc_column_text el_class=”new_hpstyle_section3_h4″]<\/p>\n

Supporto e formazione<\/h3>\n

[\/vc_column_text][\/vc_column][vc_column width=”5\/12″ offset=”vc_col-sm-offset-1″][vc_column_text el_class=”new_hpstyle_section3_text”]<\/p>\n

Prepara al futuro la tua azienda, associando un Supporto tecnico premium a una formazione illimitata e personalizzata e a una guida su misura da parte di importanti Customer Success Manager.<\/h4>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_btn title=”Scopri i piani di successo” style=”custom” custom_background=”” custom_text=”” shape=”square” align=”right” link=”url:https%3A%2F%2Fwww.cyberark.com%2Fit%2Fsuccess-plans%2F|” el_class=”cybv2-button-solid”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” el_class=”cybv2 cybv2-pad cybv2-oval-left-background hv-cta-list” css=”.vc_custom_1611885567532{background-color: #ff7600 !important;}”][vc_column width=”1\/2″ el_class=”img-box” css=”.vc_custom_1627489327289{background-image: url(https:\/\/www.cyberark.com\/wp-content\/uploads\/2021\/07\/business-rep.jpeg?id=121351) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][\/vc_column][vc_column width=”1\/2″ el_class=”stat-column”][vc_row_inner][vc_column_inner el_class=”head-box” width=”3\/4″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-11″][vc_column_text]<\/p>\n

Contatta il supporto tecnico<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=”list-box” width=”11\/12″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-11″][vc_column_text el_class=”benefits-content-icon”]\"checkmark[\/vc_column_text][vc_column_text el_class=”list-text”]Assicurati un accesso ininterrotto ai sistemi critici[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=”list-box” width=”11\/12″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-11″][vc_column_text el_class=”benefits-content-icon”]\"checkmark[\/vc_column_text][vc_column_text el_class=”list-text”]Rivolgiti alle nostre risorse[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=”list-box” width=”11\/12″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-11″][vc_column_text el_class=”benefits-content-icon”]\"checkmark[\/vc_column_text][vc_column_text el_class=”list-text”]Risolvi rapidamente i problemi[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=”list-box” width=”11\/12″ offset=”vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-11″][vc_btn title=”Contatta il supporto” style=”custom” custom_background=”” custom_text=”” shape=”square” link=”url:https%3A%2F%2Fwww.cyberark.com%2Fit%2Fservices-support%2Ftechnical-support-contact%2F|” el_class=”cybv2-button-solid”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row” el_class=”cybv2 int-hero slate”][vc_column width=”1\/2″ el_class=”column-1″][vc_column_text] Supporto tecnico Mantieni operative le tue soluzioni CyberArk con il supporto live, il blog per la risoluzione dei problemi, i video, i forum della community e altro ancora….<\/p>\n","protected":false},"author":164,"featured_media":0,"parent":42108,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"product_category":[27776],"class_list":["post-134321","page","type-page","status-publish","hentry","product_category-identity-security"],"acf":[],"yoast_head":"\nServizi di supporto tecnico | CyberArk<\/title>\n<meta name=\"description\" content=\"Ottieni i servizi di supporto tecnico globale 24\/7 di CyberArk, ovunque e in qualsiasi momento, per mantenere operative le tue soluzioni di sicurezza delle identit\u00e0.\" \/>\n<meta name=\"robots\" content=\"index, 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