Customer success plans

Tailored resources, guidance and expertise to help you drive your business goals forward.

Achieve more, faster

Access proven expertise to meet your unique goals and progress your identity security program.

Outcome-based Plan

Accelerate outcomes

Experienced success managers help you set and drive an outcome-based plan to meet your business goals.

Best-in-Class Training

Empower your team

Achieve word class management of your program by granting CyberArk admins and other key users access to unlimited self-paced training and credits for live training.

Expert Guidance

Maximize your investment

Get unparalleled guidance on outcome management and program execution to realize the most out of your CyberArk investment.

3 Paths to success

Pick the plan that fits your needs.

Success plans

Guided

A light plan for medium-sized businesses

Enhanced

A robust plan for medium to large organizations

Strategic

A comprehensive plan for large-to-global enterprises

Accelerated Guidance

Guidance

Best Practices

Personalized Guidance

Strategic & Technical Monitoring

Success Points

60 points

150 points

200 points

Training & Certifications

Unlimited access, including public instructor-led courses

4 named-users​

8 named-users​

14 named-users​

Certification exam vouchers​

4 vouchers​

8 vouchers​

14 vouchers​

Outcome Management

Solution Adoption Monitoring

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Success Points Management

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Business & Product Reviews

Annual

Biannual

Quarterly

Premium Support

Available as add-on

Available as add-on

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Success Plans

Guided

A light plan for medium-sized businesses

Accelerated Guidance

Guidance

Best Practices

Success Points

60 points

Training & Certifications

Unlimited access, including instructor-led courses​

4 named-users​

Certification exam vouchers​

4 vouchers​

Outcome Management

Solution Adoption Monitoring

checkmark icon

Success Points Management

checkmark icon

Business & Product Reviews

Annual

Premium Support

Available as add-on

Show Features

Success Plans

Enhanced

A robust plan for medium to large organizations

Accelerated Guidance

Guidance

Personalized Guidance

Success Points

150 points

Training & Certifications

Unlimited access, including instructor-led courses​

8 named-users

Certification exam vouchers​

8 vouchers​

Outcome Management

Solution Adoption Monitoring

checkmark icon

Success Points Management

checkmark icon

Business & Product Reviews

Biannual

Premium Support

Available as add-on

Show Features

Success Plans

Strategic

A comprehensive plan for large-to-global enterprises

Accelerated Guidance

Guidance

Strategic & Technical Monitoring

Success Points

200 points

Training & Certifications

Unlimited access, including instructor-led courses​

14 named-users​

Certification exam vouchers​

14 vouchers​

Outcome Management

Solution Adoption Monitoring

checkmark icon

Success Points Management

checkmark icon

Business & Product Reviews

Quarterly

Premium Support

checkmark icon

Show Features

THE BENEFITS
ADD UP
Success Plan

Get Started With Success Points

You can advance your program by using success points towards predefined outcomes – from designing your ideal roadmap to reviewing your ongoing strategy and adopting new controls. Simply explore the outcome catalog and then contact your success manager to make the exchange.

Finance
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"CyberArk has been the best vendor I have worked with in my 20+ year IT career. CyberArk delivers great products that lead the industry in managing privileged access."

IT Security Manager, Security and Risk Management

Telecom

"With CyberArk, we are confident that we have implemented technology that will work with us as our business grows and develops."

Jean-Pierre Blanc, Bouygues Telecom

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Finance

"This isn’t just a compliance check-box exercise, we’re actively designing and aligning policies to cybersecurity best practices to strengthen our overall security posture and align internal teams."

Joel Harris, Manager

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Manufacturing

"CyberArk gave us the visibility and granular control needed to implement both least privilege and ‘default deny’ application control with minimal disruption to the organization."

Ken Brown, CISO

Insurance-590x500
insurance

"With RPA and Cloud migrations, credentials are becoming more and more spread out away from 'normal' controls. CyberArk can spread out to cover all of the scenarios in a standard way."

Information Security Consultant, Enterprise Cybersecurity Solutions Technologies

Explore
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resources

Secure your success

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Get the full value out of your CyberArk solution

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Work with an experienced success manager on an outcome-based plan

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Train and certify your team of experts to provide world-class management of your program

ontact a CyberArk Representative

Contact us

Every submission is subject to review. Registrants must provide business contact information to be eligible. To better help trial participants, please provide which use cases that are of interest to validate in the “Goals for Trial” field.