How Cigna Transformed and Simplified Enterprise Certificate Management

March 13, 2025

Jacqueline Hinkson from The Cigna Group shares how machine identity security has transformed their certificate management processes across a large enterprise. By integrating automation and and full visibility into their PKI ecosystem, Cigna has been able to scale operations, reduce failures and outages, and empower internal teams through user-friendly tools and self-service options. Jacqueline highlights the benefits of grouping certificates and shares how Cigna has improved efficiency, reliability, and alignment across their organization with these products.

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