Simplified UX for Improved Platform Management: A Win-Win for Expanding Your PAM Program

October 6, 2020 Sam Flaster

Rule No. 1 of Google’s “10 Things” philosophy is simple: Focus on the user and all else will follow. It’s solid advice, whether you’re in the business of online search, eCommerce, healthcare or enterprise security software. Studies show that by positioning users at the core of product development, companies can simplify customer acquisition and increase retention, lower support costs and, most important, amplify product value for their customers.

User experience (UX) is key to development and adoption of an effective privileged access management (PAM) program, and is particularly important for PAM administrators.

In the age of digital transformation, PAM administration is not a one-and-done task. Security teams must work to implement and maintain consistent controls throughout evolving IT infrastructure. A central challenge for PAM administrators is keeping pace with the business as it adds new technology on-premises, in the cloud and throughout the DevOps pipeline. To effectively manage privileged credentials and identities, empower IT admins to securely administer rapidly changing infrastructure and protect the organization’s most critical systems and data, PAM administrators need centralized visibility and control.

This brief demo video highlights CyberArk’s platform management view, a simplified interface for PAM administrators to centrally manage security policies for each type of IT system within their organization.

In this example, we’re securing credentials and sessions for Facebook admins:

 

While they are not shown in this demonstration, CyberArk does offer a wide range of REST APIs for managing platforms to streamline administrator’s daily workflows via automation. Find all REST APIs in our documentation.

The platform management view feature, which also accelerates adoption of key privileged access management controls, is available in the CyberArk Privileged Access Security Solution and CyberArk Privilege Cloud, our PAM as a Service offering.

From the platform management view, administrators can not only manage existing infrastructure but also rapidly add CyberArk Marketplace plugins that securely manage credentials and isolate and monitor privileged sessions to a given platform. CyberArk customers can download over 300 certified technology integrations for credential and session management, allowing them to rapidly secure access to web and SaaS applications, security appliances, smart devices in the Internet of Things (IoT) and more.

The ability to simplify administration with the platform management view has several benefits for any PAM program. First, centralized visibility and control improves the operational efficiency of key tasks for PAM administration. This, in turn, reduces risk by enabling PAM programs to enforce consistent controls across the enterprise. Risk is further mitigated through facilitated adoption of privileged session management, a critical element of any strong PAM program.

Simple PAM administration. Simple PAM adoption. That’s a win-win.

Interested in exploring more PAM UX features and best practices? Check out our guide for jump-starting your program with PAM as a Service.

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