Wendy’s Customers: Keep an Eye On Your Bank Statements


February 2, 2016 | DevOps | joanna mastrocola

Need another reason to put down the burger and stick with your new year resolution? Looks like adhering to that healthy eating plan has gotten a lot easier. Wendy’s recently announced they they might have fallen victim to a credit card breach. They are still investigating the incident and aren’t sure if the situation is contained or if credit cards are still vulnerable.

Although there is still a lot of speculation surrounding the cyberattack, here is what we know so far: 

Krebs on Security reports that Wendy’s was notified of a pattern of suspicious behavior on credit cards that were used at various restaurant locations. Wanting to be proactive in solving the problem, Wendy’s immediately hired a cybersecurity firm to do some digging and figure out what exactly happened.

Initially, it was thought that credit cards used at US Midwest locations were the only ones compromised, but it was soon discovered that cards used on the East Coast also suffered fraudulent charges. Although the breach has yet to be officially concerned, it is looking pretty likely that the company was victim to a hack.

Wendy’s is investigating transactions that occurred late last year, so it doesn’t look like this is the type of cyberattack dating back years. Customers who have used their credit or debit cards at Wendy’s are urged to keep a close eye on their credit card statements, and not wait until the end of the month to review their charges. Especially for fraudulent charges on debit cards, it can be very difficult to actually get your money back, so a prompt response is crucial.

Wendy’s should be applauded for its quick reaction and handling of the potential breach. They hired cybersecurity experts immediately to investigate the issue, not wanting it to spiral too far out of control. Although their response plan seems stellar, their overall security clearly isn’t. Wendy’s was not aware of the potential breach in the first place, they were alerted by someone else. The security team needs to have a better system in place so they are made immediately aware of such suspiscous activity. Hopefully a revamp of their security protocols becomes part of their response plan as we learn more as to what actually happened. 

Although enough details haven’t been released about the breach to know exactly what happened, it is no secret that POS devices are attractive to hackers. Since they are meant to get sales done as quickly as possible, security isn’t always the top concern. Therefore, they can be relatively easy to hack. Restaurants are an attractive victim for hungry hackers, as they tend to store an abundance of information on their POS devices. 

As if the 930 calories in the Baconator weren’t enough to deter your from the drive-through, maybe this will help you stick to your New Year’s resolution. Want to make your enterprise more secure in 2016? Check out our Secrets Management Checklist, and check security off of your to-do list.




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