Take Advantage of CyberArk Community Perks for Identity Security Success

July 7, 2022 CyberArk Blog Team

The power of collaboration is limitless. In the CyberArk Community, a thriving group of professionals, customers, and partners join forces to solve challenges, share insights, and innovate in the realm of Identity Security. If you’re looking to level up your Identity Security strategy, the CyberArk Community is the ideal place to be. Our members come together to exchange knowledge, troubleshoot issues, and stay updated with the latest in CyberArk products and Identity Security practices. Here's how you can tap into the full potential of these community perks:

1. Check Out Product Resource Centers 
Visit the CyberArk Product Resource Centers! Each of our Resource Centers are dedicated hubs for each of our product offerings, packed with training, product docs, office hours information, and quick access to technical support. Get expert insights, answers to your questions, and stay up to date with the latest updates – all in one place!

2. Participate in Active Discussions 
The community is home to thousands of active discussions where you can ask questions, offer advice, or simply learn from others. Whether it’s troubleshooting, product configuration, or best practices, you’ll find plenty of opportunities to engage.

3. Access a Rich Resource Library 
Browse comprehensive resources, from detailed product documentation and troubleshooting tips to step-by-step how-to guides. CyberArk offers an easily accessible knowledge base to help you resolve issues quickly and keep your environment running smoothly.

4. Discover Known Issues and Enhancement Requests 
In addition to problem-solving, the community offers a dedicated section for known issues and ongoing discussions around product enhancements. Share your suggestions, vote on existing requests, and help shape the future of CyberArk’s solutions.

5. Learn with CyberArk University 
CyberArk University offers a wide range of training materials and certification opportunities. Build your technical expertise and gain the skills needed to deploy and manage CyberArk Identity Security solutions effectively within your organization.

6. Access the CyberArk Marketplace 
The CyberArk Marketplace offers solutions to boost your security. Explore tools and integrations, the Identity App Catalog, and the Venafi Marketplace to stay ahead with cutting-edge solutions. 

7. Utilize the Services Hub 
Need expert help? This is your one-stop support solution. Designed for seamless efficiency and convenience, our hub provides you with comprehensive self-service guidance, keeps you updated on platform performance, and offers personalized support tailored to your specific needs. Whether you're looking for technical support, product specialists, or expert assistance, you can easily open a case, contact remediation services, request plugins, and more. Let us help you optimize your CyberArk deployment and resolve any issues you encounter!

The CyberArk Community is your digital hub of valuable knowledge, expertise, and resources. Whether you’re looking for product insights, training, troubleshooting assistance, or ways to engage with like-minded professionals, the community is here to help you succeed in your Identity Security journey.

Our customer community had an incredible year, and we’re thrilled to share the highlights:

The median first response time? Just 2 hours and 14 minutes—super fast!
A huge 64% of questions got a response within 5 hours last year!
75% of answers came from fellow community members, showcasing the power of peer support!

The numbers speak for themselves: our community is stronger than ever, and we’re just getting started!

We encourage you to dive in, explore the resources, and contribute to the growing network of cybersecurity professionals. Join us!

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